Tag: Harassment

Learn whether banks can legally use WhatsApp for loan recovery, what constitutes illegal messages, and how you can protect your rights in India

Ashish, (For privacy reasons, the client’s real name has been replaced with another name) a dedicated professional, was subjected to severe harassment by a bank’s collection agents.

The RBI prohibits harassment by recovery agents to protect borrowers’ rights and ensure ethical debt collection. Knowing your rights, maintaining records, and seeking professional advice can help navigate recovery challenges effectively.