3 min read · Arbitration
How Sole Arbitrators Handle Disputes in Loan Agreements
Lenders are increasingly including clauses in loan agreements that mandate Online Dispute Resolution (ODR) for any disputes arising between them and the borrower. While ODR offers a faster and potentially cheaper alternative to traditional court cases, these clauses often come with a twist: the option of a sole arbitrator chosen by the lender. This raises concerns about fairness and transparency in dispute resolution for borrowers.